Privacy Policy

Effective Date: February 15, 2026
Last Updated: February 15, 2026

STONE WORLD SURFACES LLC (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit https://stoneworldsurfaces.com/, use our services, or communicate with us by phone, email, and SMS.

We may collect information you provide directly, including:

• Name
   
• Phone number
   
• Email address
   
• Project details and service preferences
   
• Scheduling details
   
• Billing/payment information (processed through secure third-party providers)
   
• Any information submitted through forms, calls, SMS, chat, or email
   

We may also collect information automatically, including:

• IP address
   
• Browser and device information
   
• Pages visited, referral URLs, and timestamps
   
• Website and communication interaction data
   

We use your information to:

• Provide estimates and services
   
• Schedule appointments and send reminders
   
• Send project updates and follow-ups
   
• Send invoices, receipts, and account-related notices
   
• Improve our website, services, and customer experience
   
• Maintain security and prevent fraud
   
• Comply with legal and regulatory requirements
   

By providing your mobile number and affirmatively opting in, you consent to receive SMS messages from STONE WORLD SURFACES LLC related to:

• Appointment confirmations and reminders
   
• Service/project status updates
   
• Quote follow-up and scheduling coordination
   
• Billing or account notifications
   

Message frequency varies.
Message and data rates may apply.
Reply STOP to opt out at any time.
Reply HELP for help.
Consent to receive SMS is not a condition of purchase.

We may use cookies, pixels, and similar tracking technologies to:

• Operate and secure our website
   
• Analyze traffic and engagement
   
• Improve content and marketing performance
   

You can manage cookies through your browser settings. Some website features may not function properly if cookies are disabled.

We may share personal information with trusted service providers who support our operations (such as CRM, communications, scheduling, analytics, and payment processing), subject to confidentiality and security obligations.

We may also disclose information if required by law, legal process, or to protect our rights, users, and operations.

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.
All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We use commercially reasonable administrative, technical, and physical safeguards to protect personal information. No transmission or storage system can be guaranteed 100% secure.

We retain personal information only for as long as necessary to provide services, maintain business records, resolve disputes, and comply with legal obligations.

Depending on applicable law, you may have rights to access, correct, delete, or restrict use of your personal information, and to opt out of certain communications.

To submit a request, contact: sales@stoneworldsurfaces.com

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those third parties.

Our services are not directed to children under 18, and we do not knowingly collect personal information from children under 18.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

STONE WORLD SURFACES LLC
1000 Sw 33rd Ave, 302
Ocala, FL 34474
Phone: (352) 216-4209
Email: sales@stoneworldsurfaces.com
Website: https://stoneworldsurfaces.com/